Shipping Policy
Thank you for choosing The Cocktail Case LLC for your mobile bar needs! We are committed to providing you with high-quality products and excellent service. Please read our Shipping Policy below for details on how we handle shipping and delivery.
Order Processing and Delivery Timeframe
Each mobile bar sold by The Cocktail Case LLC is individually made to ensure superior quality. As a result, all orders require a production time before shipping. Our standard delivery timeframe is approximately 60 days from the date of order. This timeframe accounts for the time needed to source materials and complete the production of each bar.
Please note that the 60-day delivery estimate is based on the timely supply of materials and the production process. While we strive to fulfill orders as quickly as possible, delays may occur due to external factors, such as supply chain issues, material availability, or unforeseen production delays.
Shipping Costs
All shipping costs are included in the price of the product for standard deliveries within the continental United States. However, shipping to Hawaii, Alaska, and Puerto Rico is excluded and will incur additional charges. If you are located in any of these regions, please contact us for a shipping quote before completing your purchase.
International Shipping
At this time, The Cocktail Case LLC does not offer international shipping. If you are located outside the United States and would like to purchase a mobile bar, please contact us directly at info@thecocktailcase.com for more information on logistics, purchasing options, and any additional shipping requirements.
Shipping and Delivery
Once your order has been completed and shipped, you will receive an email notification with tracking information (if available). We use reliable shipping carriers to ensure your mobile bar arrives safely.
Please note that The Cocktail Case LLC is not responsible for any delays caused by the shipping carrier, including but not limited to weather-related disruptions, customs delays, or issues at the carrier’s facility.
Order Modifications and Cancellations
Due to the made-to-order nature of our products, once your order is confirmed and in production, we are unable to accept cancellations or modifications. We recommend reviewing all order details carefully before completing your purchase.
Damaged or Defective Products
If you receive a product that is damaged or defective, please contact us within 7 days of receiving your order. We will assist you in resolving the issue in accordance with our customer support guidelines. Replacement parts are available for purchase on our website.
Contact Us
If you have any questions or concerns regarding shipping, delivery, or international orders, please don’t hesitate to contact us at:
Email: [info@thecocktailcase.com]
We appreciate your patience and understanding as we work to deliver your mobile bar!
Thank you for choosing The Cocktail Case LLC.